38: The Burn of Churn
Churn in SaaS is a negative force, harming your company's growth and long term success. Aaron and Darren talk about their churn and how to start reducing churn. There is no silver bullet to reduce customer churn, but a great strategy and tactics company wide can make a big impact.
We last talked churn in June 2019 on Ep. 8: https://www.thesaasventure.com/episodes/08-churn-figuring-it-out-and-fighting-it